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Choo, C. (2005-10-27). HOW WE COME TO KNOW: UNDERSTANDING INFORMATION-SEEKING BEHAVIOR. In The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions. : Oxford University Press. Retrieved 25 Feb. 2021, from https://oxford.universitypressscholarship.com/view/10.1093/acprof:oso/9780195176780.001.0001/acprof-9780195176780-chapter-2.