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Townley, B. (2008-07-24). Bureaucratic rationality. In Reason's Neglect: Rationality and Organizing. : Oxford University Press. Retrieved 4 Mar. 2021, from https://oxford.universitypressscholarship.com/view/10.1093/acprof:oso/9780199298358.001.0001/acprof-9780199298358-chapter-3.

Townley, Barbara. "Bureaucratic rationality." Reason's Neglect: Rationality and Organizing. : Oxford University Press,  October 03, 2011. Oxford Scholarship Online. Date Accessed 4 Mar. 2021 <https://oxford.universitypressscholarship.com/view/10.1093/acprof:oso/9780199298358.001.0001/acprof-9780199298358-chapter-3>.

Townley, Barbara. "Bureaucratic rationality." In Reason's Neglect: Rationality and Organizing. Oxford: Oxford University Press, 2008. Oxford Scholarship Online, 2011. doi: 10.1093/acprof:oso/9780199298358.003.0003.

Townley B. Bureaucratic rationality. In: Reason's Neglect: Rationality and Organizing. Oxford University Press; 2008. https://oxford.universitypressscholarship.com/view/10.1093/acprof:oso/9780199298358.001.0001/acprof-9780199298358-chapter-3. Accessed March 4, 2021.