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Brockner, J., & Bianchi, E. (2012-05-04). Breaking the Vicious Cycle of Low Trust in Decision-Making Authorities: It’s What They Do and How They Do It. In Restoring Trust in Organizations and Leaders: Enduring Challenges and Emerging Answers. : Oxford University Press. Retrieved 7 Dec. 2021, from https://oxford.universitypressscholarship.com/view/10.1093/acprof:oso/9780199756087.001.0001/acprof-9780199756087-chapter-013.