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Competing in the Information AgeAlign in the Sand$
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Jerry N. Luftman

Print publication date: 2003

Print ISBN-13: 9780195159530

Published to Oxford Scholarship Online: January 2005

DOI: 10.1093/0195159535.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 22 October 2021

Assessing the Value of IT

Assessing the Value of IT

(p.77) 4 Assessing the Value of IT
Competing in the Information Age

Jerry N. Luftman (Contributor Webpage)

C. Timothy Koeller

Oxford University Press

The value management approach provides organizations seeking an IT-leveraged path to competitiveness with a model to help identify improvements in customer-focused processes. It begins by understanding business objectives and value. Next, it reviews the business process changes necessary to obtain the business value. Finally, the information technologies necessary to change the business process that will bring the business value are defined.

Keywords:   value management approach, information technology, IT, business value

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