Show Summary Details
- Title Pages
- Foreword
- Acknowledgments
- Credits
- Contributors
- Introduction
-
PART I SOCIAL CAPITAL -
1 How to Invest in Social Capital -
2 Fast Friends—Virtuality and Social Capital -
3 Trust and Knowledge Sharing: A Critical Combination -
PART II SOCIAL NETWORK ANALYSIS -
4 Six Myths about Informal Networks— and How to Overcome Them -
5 Knowing What We Know: Supporting Knowledge Creation and Sharing in Social Networks -
6 Making Invisible Work Visible: Using Social Network Analysis to Support Strategic Collaboration -
PART III COMMUNITIES OF PRACTICE -
7 Communities of Practice and Organizational Performance -
8 Keeping Communities of Practice Afloat: Understanding and Fostering Roles in Communities -
9 Learning from the Connected Customer: Enhancing Customer Web Sites with Community -
PART IV KNOWLEDGE AND STRATEGIC ALLIANCES -
10 Knowledge Resource Exchange in Strategic Alliances -
11 Leveraging Knowledge Management across Strategic Alliances -
PART V STORYTELLING -
12 Using Mentoring and Storytelling to Transfer Knowledge in the Workplace -
13 Narrative Patterns: The Perils and Possibilities of Using Story in Organizations - Index
(p.43) PART II SOCIAL NETWORK ANALYSIS
(p.43) PART II SOCIAL NETWORK ANALYSIS
- Source:
- Creating Value with Knowledge
- Publisher:
- Oxford University Press
DOI:
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- Title Pages
- Foreword
- Acknowledgments
- Credits
- Contributors
- Introduction
-
PART I SOCIAL CAPITAL -
1 How to Invest in Social Capital -
2 Fast Friends—Virtuality and Social Capital -
3 Trust and Knowledge Sharing: A Critical Combination -
PART II SOCIAL NETWORK ANALYSIS -
4 Six Myths about Informal Networks— and How to Overcome Them -
5 Knowing What We Know: Supporting Knowledge Creation and Sharing in Social Networks -
6 Making Invisible Work Visible: Using Social Network Analysis to Support Strategic Collaboration -
PART III COMMUNITIES OF PRACTICE -
7 Communities of Practice and Organizational Performance -
8 Keeping Communities of Practice Afloat: Understanding and Fostering Roles in Communities -
9 Learning from the Connected Customer: Enhancing Customer Web Sites with Community -
PART IV KNOWLEDGE AND STRATEGIC ALLIANCES -
10 Knowledge Resource Exchange in Strategic Alliances -
11 Leveraging Knowledge Management across Strategic Alliances -
PART V STORYTELLING -
12 Using Mentoring and Storytelling to Transfer Knowledge in the Workplace -
13 Narrative Patterns: The Perils and Possibilities of Using Story in Organizations - Index
