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The Nature and Dynamics of Organizational Capabilities$
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Giovanni Dosi, Richard R. Nelson, and Sidney Winter

Print publication date: 2001

Print ISBN-13: 9780199248544

Published to Oxford Scholarship Online: November 2003

DOI: 10.1093/0199248540.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 16 October 2021

Appropriability and the Challenge of Scope: Banc One Routinizes Replication

Appropriability and the Challenge of Scope: Banc One Routinizes Replication

(p.69) 3 Appropriability and the Challenge of Scope: Banc One Routinizes Replication
The Nature and Dynamics of Organizational Capabilities

Gabriel Szulanski

Oxford University Press

The chapter is concerned with the mechanisms through which routines are made common across a group of related organizations, in this case the member banks of a bank group. The group of banks associated with Banc One has been expanded through acquisition. Banks choose to become members of the group because of the significant financial success that group members continue to have, and because of strong belief that success is due in good part to certain bundles of routines that are used in Banc One operations. At the same time, the philosophy of Banc One admits that individual units should have a certain freedom to accommodate to the particularities of their individual circumstances. The study describes in elaborate detail the process through which a new acquisition of Banc One is taught and learns the basic routines that define the Banc One system.

Keywords:   appropriability, banks, knowledge transfer, organizational learning, routines

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