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Motivation, Agency, and Public Policy – Of Knights and Knaves, Pawns and Queens - Oxford Scholarship Online
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Motivation, Agency, and Public Policy: Of Knights and Knaves, Pawns and Queens

Julian Le Grand


Can we rely on the public service ethos to deliver high quality public services? Are professionals such as doctors and teachers really public‐spirited altruists—knights—or self‐interested egoists—knaves? And how should the recipients of those services, patients, parents, and pupils, be treated? As passive recipients—pawns—or as active consumers—queens?

Keywords: agency, altruism, motivation, professionals, public policy, public service ethos, public services, quasi‐markets, self‐interest, welfare state

Bibliographic Information

Print publication date: 2003 Print ISBN-13: 9780199266999
Published to Oxford Scholarship Online: April 2004 DOI:10.1093/0199266999.001.0001


Affiliations are at time of print publication.

Julian Le Grand, author
Richard Titmuss Professor of Social Policy, London School of Economics