Digital Justice: Technology and the Internet of Disputes
Ethan Katsh and Orna Rabinovich-Einy
Abstract
Improving access to justice has been an ongoing but frustrating goal of our society. The theme of this book is that we have new technological tools to resolve disputes and new tools to prevent disputes. Alternative dispute resolution, namely, mediation and arbitration, brought dispute resolution out of court. Digital Justice introduces the reader to Online Dispute Resolution (ODR) and processes that are bringing dispute resolution to cyberspace, where those who would never look to a court for assistance can find help via a smartphone. This book focuses particular attention on five areas—e-comm ... More
Improving access to justice has been an ongoing but frustrating goal of our society. The theme of this book is that we have new technological tools to resolve disputes and new tools to prevent disputes. Alternative dispute resolution, namely, mediation and arbitration, brought dispute resolution out of court. Digital Justice introduces the reader to Online Dispute Resolution (ODR) and processes that are bringing dispute resolution to cyberspace, where those who would never look to a court for assistance can find help via a smartphone. This book focuses particular attention on five areas—e-commerce, healthcare, social media, labor, and courts—that have seen great innovation as well as large volumes of disputes. Conflict is a by-product of innovation and we undoubtedly need new laws and regulations. But that is not enough. We will never have enough courts or judges. We also need new dispute resolution processes and, equally important, new ways to avoid disputes, something that has been neglected by those seeking to improve access to justice in the past.
Keywords:
access to justice,
innovation,
alternative dispute resolution,
online dispute resolution,
e-commerce,
healthcare,
social media,
labor,
courts
Bibliographic Information
| Print publication date: 2017 |
Print ISBN-13: 9780190464585 |
| Published to Oxford Scholarship Online: April 2017 |
DOI:10.1093/acprof:oso/9780190464585.001.0001 |
Authors
Affiliations are at time of print publication.
Ethan Katsh, author
Director and Co-Founder of the National Center for Technology and Dispute Resolution, and Professor Emeritus of Legal Studies, University of Massachusetts
Orna Rabinovich-Einy, author
Assistant Professor, Faculty of Law, University of Haifa, Israel
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