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Healthy RespectEthics in Health Care$
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R. S. Downie, K. C. Calman, Ruth A. K. Schröck, and Malcolm Macnaughton

Print publication date: 1994

Print ISBN-13: 9780192624086

Published to Oxford Scholarship Online: September 2009

DOI: 10.1093/acprof:oso/9780192624086.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2020. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 05 December 2020

Making Contact and Making Decisions

Making Contact and Making Decisions

Chapter:
(p.151) Chapter 11 MAKING CONTACT AND MAKING DECISIONS
Source:
Healthy Respect
Author(s):

R. S. Downie

K. C. Calman

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780192624086.003.0012

The consultation is central to health care. There are various moral values built into the structure of the consultation such as truth-telling, confidentiality, and humane communication. The professional must also learn to manage uncertainty and to decide how to reassure patients in the face of uncertainty. Examples are provided.

Keywords:   consultation, truth-telling, confidentiality, communication skills, uncertainty

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