Jump to ContentJump to Main Navigation
Providing a palliative care service: towards an evidence base$
Users without a subscription are not able to see the full content.

Nick Bosanquet and Chris Salisbury

Print publication date: 1999

Print ISBN-13: 9780192629913

Published to Oxford Scholarship Online: November 2011

DOI: 10.1093/acprof:oso/9780192629913.001.0001

Show Summary Details
Page of

PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 04 December 2021

Patient and carer satisfaction

Patient and carer satisfaction

(p.97) Question 6 Patient and carer satisfaction
Providing a palliative care service: towards an evidence base

Nick Bosanquet

Chris Salisbury

Oxford University Press

This chapter focuses on consumer preference for, and satisfaction with, the different types of palliative care. The term ‘consumer’ in palliative care refers to the patients, families, friends, and informal carers. The focus of the chapter is confined to the views of patients and ‘informal care-givers’, which may include families, friends, and relatives. The topics discussed are the concept and methods of measuring satisfaction, satisfaction and opinions in in-patient hospice care in the UK and US, satisfaction and opinions in the hospice home care services in the UK and US, and satisfaction and opinions in the specialist outreach services in the community. The chapter also provides a comparative study of consumer views on hospital and community care.

Keywords:   consumer preference, satisfaction, measuring satisfaction, consumer views, opinions, hospital care, community care

Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs , and if you can't find the answer there, please contact us .