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Flawed Advice and the Management TrapHow Managers Can Know When They're Getting Good Advice and When They're Not$
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Chris Argyris

Print publication date: 2000

Print ISBN-13: 9780195132861

Published to Oxford Scholarship Online: October 2011

DOI: 10.1093/acprof:oso/9780195132861.001.0001

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Human Resources Practices

Human Resources Practices

(p.82) 4 Human Resources Practices
Flawed Advice and the Management Trap

Chris Argyris

Oxford University Press

This chapter describes the gaps and inconsistencies in current human resource practices. In many companies, the Human Resources (HR) function has the responsibility for developing the framework for producing non-routine, transformational policies and practices related to leadership, learning, change, and commitment. However, this chapter argues that they not only implement this responsibility poorly; they actually make the situation worse. The professionals who are supposed to be leaders are, at best, keepers of the status quo and, at worst, drivers of the low effectiveness of their programs.

Keywords:   leadership, human resources, transformational policies

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