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Caring for Patients at the End of LifeFacing an Uncertain Future Together$
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Timothy Quill

Print publication date: 2001

Print ISBN-13: 9780195139402

Published to Oxford Scholarship Online: November 2011

DOI: 10.1093/acprof:oso/9780195139402.001.0001

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Delivering Bad News

Delivering Bad News

Chapter:
(p.78) 6 Delivering Bad News
Source:
Caring for Patients at the End of Life
Author(s):

Timothy E. Quill (Contributor Webpage)

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780195139402.003.0007

This chapter examines the issue of delivering “bad news” in the medical profession. It relates the author's experience in delivering the news to a devout Christian, African American woman that she tested positive for HIV infection. The chapter explains the two elements in successful “bad news” interviews. These are creating a therapeutic dialogue based on carefully listening to the patient's experience, beliefs, and reactions, and imparting guidance and information tailored to the their circumstances and needs.

Keywords:   bad news, medical profession, HIV infection, therapeutic dialogue, medical guidance

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