KEEPING IT GOING
KEEPING IT GOING
Team Maintenance
While those individuals who join trauma response teams come with many skills and strengths, generally they are new to this type of work. But in the course of providing mental health and peer support interventions in the context of emergency health, public safety, or disaster work, they will undoubtedly encounter new situations and challenges which will test the limits of their competence and undermine confidence. The challenge for team leaders therefore becomes one of continuously developing the skill levels of team members and maintaining commitment and motivation in light of a fluctuating workload. This chapter reviews several key elements of ongoing team maintenance including: administration of the team; continuous training; ensuring that there are rewards to maintain commitment and motivation; evaluation of team members; and ensuring the safety and self-care of team members so that they don’t burn out.
Keywords: team administration, training, evaluation, consultation, motivation, rewards, fluctuating workload, burn out
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