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The Digital Hand, Vol 3 – How Computers Changed the Work of American Public Sector Industries - Oxford Scholarship Online
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The Digital Hand, Vol 3: How Computers Changed the Work of American Public Sector Industries

James W. Cortada


This book, the third of three volumes, completes the sweeping survey of the effect of computers on American industry began in the first volume and continued in the second volume. It turns finally to the public sector, examining how computers have fundamentally changed the nature of work in government and education. This book goes far beyond generalizations about the Information Age to the specifics of how industries have functioned, now function, and will function in the years to come. The book provides a broad overview of computing's and telecommunications' role in the entire public sector, i ... More

Keywords: computers, public sector, US government, education, Information Age, telecommunications, federal government, state government, local government, K-12

Bibliographic Information

Print publication date: 2007 Print ISBN-13: 9780195165869
Published to Oxford Scholarship Online: January 2008 DOI:10.1093/acprof:oso/9780195165869.001.0001


Affiliations are at time of print publication.

James W. Cortada, author
IBM Institute for Business Value