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The Digital Hand, Vol 3How Computers Changed the Work of American Public Sector Industries$
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James W. Cortada

Print publication date: 2007

Print ISBN-13: 9780195165869

Published to Oxford Scholarship Online: January 2008

DOI: 10.1093/acprof:oso/9780195165869.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 21 October 2021

Conclusions: Patterns, Practices, and Implications

Conclusions: Patterns, Practices, and Implications

(p.334) 10 Conclusions: Patterns, Practices, and Implications
The Digital Hand, Vol 3

James W. Cortada

Oxford University Press

This chapter addresses the various issues raised in this book. It also identifies patterns of behavior and extracts lessons, finally situating the role of IT of the public sector into the broader experiences of modern American society. Topics discussed include the public sector as a galaxy of industries, how the digital hand changed the work of government and education, IT adoption patterns, and the role of the public sector as creator of today's economy.

Keywords:   IT, computing, American society, government, education, public sector

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