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Lost KnowledgeConfronting the Threat of an Aging Workforce$
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David W. DeLong

Print publication date: 2004

Print ISBN-13: 9780195170979

Published to Oxford Scholarship Online: September 2007

DOI: 10.1093/acprof:oso/9780195170979.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2022. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use.date: 06 July 2022

Diagnosing the Strategic Impacts of Lost Knowledge

Diagnosing the Strategic Impacts of Lost Knowledge

(p.26) 2 Diagnosing the Strategic Impacts of Lost Knowledge
Lost Knowledge

David W. DeLong (Contributor Webpage)

Oxford University Press

This chapter uses a knowledge typology to describe different characteristics of lost knowledge and their impacts on business performance. It shows how increased retirements interact with recruiting problems and increased mid-career turnover to threaten workforce capabilities. Five knowledge retention barriers are described, which undermine efforts to address aging workforce challenges.

Keywords:   knowledge typology, mid-career turnover, aging workforce, recruiting problems, workforce capabilities, knowledge retention barriers

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