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Lost KnowledgeConfronting the Threat of an Aging Workforce$
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David W. DeLong

Print publication date: 2004

Print ISBN-13: 9780195170979

Published to Oxford Scholarship Online: September 2007

DOI: 10.1093/acprof:oso/9780195170979.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2020. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 11 August 2020

A Strategic Framework for Action

A Strategic Framework for Action

(p.43) 3 A Strategic Framework for Action
Lost Knowledge

David W. DeLong (Contributor Webpage)

Oxford University Press

This chapter describes three different types of situations in organizations where knowledge retention strategies are needed. It then provides an overview of an integrated knowledge retention framework that includes: human resources practices and processes; knowledge transfer practices; information technology applications to capture, store, and share knowledge; and knowledge recovery initiatives.

Keywords:   knowledge retention strategies, human capital, knowledge retention framework, human resources practices, knowledge transfer, information technology applications, knowledge recovery

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