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Handbook of Social Work in Health and Aging$
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Barbara Berkman and Sarah D'Ambruoso

Print publication date: 2006

Print ISBN-13: 9780195173727

Published to Oxford Scholarship Online: April 2010

DOI: 10.1093/acprof:oso/9780195173727.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 20 January 2021

The Long-Term Care Ombudsman Program

The Long-Term Care Ombudsman Program

(p.623) 55 The Long-Term Care Ombudsman Program
Handbook of Social Work in Health and Aging

Ruth Huber

F. Ellen Netting

Kevin W. Borders

H. W. Nelson

Oxford University Press

The long-term care ombudsman program (LTCOP) is federally mandated to investigate complaints about the care that people receive in LTC facilities. This chapter provides a brief history of the program's origins and legislative authority, and the program' s mission and functions. It then describes the structure of the LTCOP, how complaints are handled, and the roles that social workers play in and with the ombudsman program. The chapter concludes with a brief discussion of the quality of life and care that elders experience in the nation's long-term care facilities.

Keywords:   long-term care, aging, elderly, long-term care facilities, social work practice

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