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Applied EpidemiologyTheory to practice$
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Ross C. Brownson and Diana B. Petitti

Print publication date: 2006

Print ISBN-13: 9780195187410

Published to Oxford Scholarship Online: September 2009

DOI: 10.1093/acprof:oso/9780195187410.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 16 October 2021

Measuring the Quality of Health Care

Measuring the Quality of Health Care

(p.233) 8 Measuring the Quality of Health Care
Applied Epidemiology

Andy Amster

Greg Zeisler

Diana B. Petitti

Oxford University Press

This chapter discusses the methods for assessing the quality of health care. It begins with a brief definition of “quality of care” and then discusses how to assess the structure, process, and outcome of the care delivered. It presents a detailed analysis of several systems designed to measure the performance of organizations on clinical measures of quality, such as indicator and indicator systems. The role of the government, purchaser/employers, and regulatory and accrediting bodies in developing clearinghouses of quality measures is summarized. The chapter concludes with a delineation of important statistical and ethical issues in performance measurement and public reporting.

Keywords:   public health practice, health care, quality of care, performance measures

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