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Fostering AccountabilityUsing Evidence to Guide and Improve Child Welfare Policy$
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Mark F. Testa and John Poertner

Print publication date: 2010

Print ISBN-13: 9780195321302

Published to Oxford Scholarship Online: May 2010

DOI: 10.1093/acprof:oso/9780195321302.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2020. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 24 September 2020

Results-Oriented Management

Results-Oriented Management

Using Evidence for Quality Improvement

(p.231) 8 Results-Oriented Management
Fostering Accountability

Terry Moore

Oxford University Press

The lengthy observational period required for many experimental and observational studies in child welfare has lead to greater interest in formative evaluations for guiding quality improvement. This chapter offers practical advice for opening up the proverbial “black box” of evaluation research and for developing data-tracking systems for continuous monitoring of service implementation, program outputs, and longer-term outcomes. It discusses the importance of fostering a results-oriented organizational culture that communicates the attitudes, behaviors, and values of results-oriented accountability (ROA).

Keywords:   results-oriented accountability, child welfare, evaluation research, data tracking, program monitoring

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