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MobbingCauses, Consequences, and Solutions$
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Maureen Duffy and Len Sperry

Print publication date: 2012

Print ISBN-13: 9780195380019

Published to Oxford Scholarship Online: May 2012

DOI: 10.1093/acprof:oso/9780195380019.001.0001

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(p.3) 1 Introduction

Maureen Duffy

Len Sperry

Oxford University Press

This chapter presents an overview of mobbing in workplaces, schools, and other organizations, and it situates mobbing within a historical context while distinguishing it from bullying. Unlike bullying, mobbing is identified as a systemic phenomenon involving the interplay of individual, group, and organizational dynamics. Detailed examples of workplace mobbing and school mobbing are provided with accompanying analysis and key points. From a historical perspective, the Salem Witch Hunt and the McMartin Preschool sexual abuse case are analyzed and identified as mobbings. It is argued that overreliance on explanatory frameworks focused on the individual lead to inadequate understandings of mobbing and represent examples of the fundamental attribution error.

Keywords:   mobbing, workplace mobbing, school mobbing, bullying, organizational dynamics, Salem Witch Hunt, McMartin Preschool sexual abuse case, fundamental attribution error

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