The New Public Management in Action
Ewan Ferlie, Lynn Ashburner, Louise Fitzgerald, and Andrew Pettigrew
Abstract
This book analyses the changes in the organization and management of the UK public services over the last fifteen years, looking particularly at the restructured NHS. The book presents an up-to-date analysis around three main themes: the transfer of private sector models to the public sector; the management of change in the public sector; and management reorganization and role change. In doing so it examines the extent to which a New Public Management has emerged and asks whether this is a parochial UK development or of wider international significance. Important analytic themes include: an an ... More
This book analyses the changes in the organization and management of the UK public services over the last fifteen years, looking particularly at the restructured NHS. The book presents an up-to-date analysis around three main themes: the transfer of private sector models to the public sector; the management of change in the public sector; and management reorganization and role change. In doing so it examines the extent to which a New Public Management has emerged and asks whether this is a parochial UK development or of wider international significance. Important analytic themes include: an analysis of the nature of the change process in the UK public services; characterisation of quasi markets; and the changing role of local Boards and possible adaptation by professional groupings. The book also addresses the important and controversial question of accountability, and contributes to the development of a general theory of the New Public Management.
Keywords:
public services,
UK,
NHS,
private sector models,
public sector,
role change,
New Public Management,
quasi-markets,
accountability
Bibliographic Information
| Print publication date: 1996 |
Print ISBN-13: 9780198289029 |
| Published to Oxford Scholarship Online: October 2011 |
DOI:10.1093/acprof:oso/9780198289029.001.0001 |
Authors
Affiliations are at time of print publication.
Ewan Ferlie, author
University of Warwick
Author Webpage
Lynn Ashburner, author
University of Nottingham
Louise Fitzgerald, author
Centre for Corporate Strategy and Change, Warwick Business School
Author Webpage
Andrew Pettigrew, author
Warwick Business School
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