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Knowledge CapitalismBusiness, Work, and Learning in the New Economy$
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Alan Burton-Jones

Print publication date: 1999

Print ISBN-13: 9780198296225

Published to Oxford Scholarship Online: October 2011

DOI: 10.1093/acprof:oso/9780198296225.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 14 May 2021

Mediators of Knowledge Supply

Mediators of Knowledge Supply

(p.87) Chapter 5 Mediators of Knowledge Supply
Knowledge Capitalism

Alan Burton-Jones

Oxford University Press

Although mediated services are likely to be low on firm-specific knowledge, the level of knowledge supplied is enough to deal with many different aspects. Large firms therefore tend to find sourcing arrangements that can manage both people and solutions. The growth and diversity of the mediated services targets individuals who prefer an independent work style. This chapter gives a discussion regarding the market for mediated knowledge supply and how this affects the performance and process management of the firm and its stakeholders. This chapter also presents the industry, occupational, and demographic trends and developments in both staffing services and in outsourcing services.

Keywords:   mediated services, knowledge, staffing, outsourcing, services, market

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