Mediators of Knowledge Supply
Mediators of Knowledge Supply
Although mediated services are likely to be low on firm-specific knowledge, the level of knowledge supplied is enough to deal with many different aspects. Large firms therefore tend to find sourcing arrangements that can manage both people and solutions. The growth and diversity of the mediated services targets individuals who prefer an independent work style. This chapter gives a discussion regarding the market for mediated knowledge supply and how this affects the performance and process management of the firm and its stakeholders. This chapter also presents the industry, occupational, and demographic trends and developments in both staffing services and in outsourcing services.
Keywords: mediated services, knowledge, staffing, outsourcing, services, market
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