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Care for the Dying: A Pathway to Excellence$
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John Ellershaw and Susie Wilkinson

Print publication date: 2003

Print ISBN-13: 9780198509332

Published to Oxford Scholarship Online: November 2011

DOI: 10.1093/acprof:oso/9780198509332.001.0001

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Communication in care of the dying

Communication in care of the dying

Chapter:
(p.74) Chapter 5 Communication in care of the dying
Source:
Care for the Dying: A Pathway to Excellence
Author(s):

Susie Wilkinson

Carole Mula

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780198509332.003.0005

This chapter discusses a proposal to raise awareness of the communication skills that are necessary for promoting the principles of high-quality care, which is the aim of the Liverpool Care Pathway for the Dying Patient (LCP). It also addresses the communication skills needed to handle the many difficult situations that frequently arise when caring for dying patients. The various blocking tactics that may hinder communication are also examined.

Keywords:   communication skills, high-quality care, difficult situations, dying patients, blocking tactics

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