This concluding chapter discusses the personal experience of the author in dealing with palliative care and the concept of the user's voice, which is widely welcomed in seeking to refine the way forward. It reveals that the common thread that unites the chapters in this book is a deep humanity, which is focused on improving the lot of the terminally ill. The chapter also shows that palliative care needs to operate within complex structures: organizational and even political. Alliances between diverse groups of people must be formed and financial limitations faced.
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