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Shared Decision Making in Health CareAchieving evidence-based patient choice$
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Glyn Elwyn, Adrian Edwards, and Rachel Thompson

Print publication date: 2016

Print ISBN-13: 9780198723448

Published to Oxford Scholarship Online: September 2016

DOI: 10.1093/acprof:oso/9780198723448.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 22 October 2021

Case study

Case study

Interventions to create better conversations at the Mayo Clinic

(p.222) Chapter 34 Case study
Shared Decision Making in Health Care

Claudia Zeballos-Palacios

Annie LeBlanc

Erik P. Hess

Jon Tilburt

Kirk Wyatt

Kasey Boehmer

Maggie Breslin

Megan Branda

Victor M. Montori

Oxford University Press

The Knowledge and Evaluation Research Unit (KER Unit) was founded in 2004 at Mayo Clinic, Rochester, Minnesota, to promote evidence based practices and to generate evidence and interventions in a way that fits the needs of patients and clinicians. Through a decade of valuable experience and guided by three principles (patient-centeredness, integrity, and generosity), the KER Unit has developed over 20 decision aids and tested many of them in a variety of settings. These aids were designed for use during the clinical encounter to facilitate information exchange in a way that is practical, engaging, and sensitive to the needs of patients and clinicians. In the future, the KER Unit is interested in exploring the use of patient-centred communication tools to promote discussions of workload and capacity, so that patients can receive care that they not only need and want, but that they can realistically implement in everyday life.

Keywords:   Shared decision making, Mayo clinic, KER Unit, decision aid, evidence based practice, communication tools, patient-centered patients’, capacity

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