This chapter explores the responsibilities of local authorities in relation to the provision of care and support under the Care Act 2014. It discusses how the Act ensures that services are tailored to the needs of the individual, rather than being a set package which is offered regardless of the individual circumstances of the case. The Act serves to protect children and vulnerable adults who are facing abuse. A key theme in the Act’s approaches to adult care is personalization, focusing on the goals and wishes of the individual, who should be involved in determining what their goals are and who should be helped in achieving them. The chapter also examines how the Act requires local authorities to make enquiries if there is an adult who may be at risk of abuse or neglect in their area, and to find out what, if any, action may be needed.