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Getting Welfare to Work – Street-Level Governance in Australia, the UK, and the Netherlands - Oxford Scholarship Online
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Getting Welfare to Work: Street-Level Governance in Australia, the UK, and the Netherlands

Mark Considine, Jenny M. Lewis, Siobhan O'Sullivan, and Els Sol


This book traces the radical reform of the Australian, UK, and Dutch public employment services systems. Starting with major changes from 1998, this book examines how each national system has moved from traditional public services towards more privately provided and market-based methods. Each of these three countries developed innovative forms of contracting-out and complex incentive regimes to motivate welfare clients and to control the agencies charged with helping them. The Australian system pioneered the use of large, national contracts for services to all unemployed jobseekers, and is now ... More

Keywords: Welfare-to-Work, New Public Management, quasi-markets, governance, street-level bureaucrats, comparative policy, public policy, social policy, networks, activation

Bibliographic Information

Print publication date: 2015 Print ISBN-13: 9780198743705
Published to Oxford Scholarship Online: October 2015 DOI:10.1093/acprof:oso/9780198743705.001.0001


Affiliations are at time of print publication.

Mark Considine, author
Professor of Political Science and Dean of Arts, University of Melbourne

Jenny M. Lewis, author
Professor of Public Policy and ARC Future Fellow, University of Melbourne

Siobhan O'Sullivan, author
Lecturer, University of New South Wales