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A Better Way of Doing Business?Lessons from The John Lewis Partnership$
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Graeme Salaman and John Storey

Print publication date: 2016

Print ISBN-13: 9780198782827

Published to Oxford Scholarship Online: September 2016

DOI: 10.1093/acprof:oso/9780198782827.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 30 July 2021

An Introductory Profile of the John Lewis Partnership

An Introductory Profile of the John Lewis Partnership

(p.21) 2 An Introductory Profile of the John Lewis Partnership
A Better Way of Doing Business?

Graeme Salaman

John Storeym

Oxford University Press

This chapter supplies a brief history of the Partnership and presents an overview of the most important and distinctive features of this unusual organization. The chapter is organizd in four sections: brief history; the customer proposition; the partner proposition including governance, democracy and benefits. The chapter is intended to supply a largely descriptive picture of the nature of and changes to, the core institutions of the John Lewis Partnership.

Keywords:   the JLP, key features, key changes to these features, the JLP over time, ownership, governance, democracy

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