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The Dark Side of Technology$
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Peter Townsend

Print publication date: 2017

Print ISBN-13: 9780198790532

Published to Oxford Scholarship Online: December 2016

DOI: 10.1093/acprof:oso/9780198790532.001.0001

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Technology-Driven Social Isolation

Technology-Driven Social Isolation

(p.229) 12 Technology-Driven Social Isolation
The Dark Side of Technology

Peter Townsend

Oxford University Press

Technology is devised by the young, for the young, and without understanding that older generations, or those who are poor, will have difficulties, or inevitable physical limitations. This causes many types of social isolation. Even smartphones are not available in formats as needed for the elderly. Older people are similarly more vulnerable to scams and computer fraud. For those who rarely use computers, there is a problem in online job applications and interviews. The loss of shops, because of online purchasing, is similarly a challenge for those used to viewing goods before purchase, and online use is excluded for the significant number without credit cards. In many parts of even advanced countries, computer and phone access are not reliable.

Keywords:   smartphones, elderly, job applications, loss of shops, physical limitations, computers

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