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Psychosocial Issues in Palliative Care$
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Mari Lloyd-Williams

Print publication date: 2008

Print ISBN-13: 9780199216420

Published to Oxford Scholarship Online: November 2011

DOI: 10.1093/acprof:oso/9780199216420.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2020. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 27 October 2020

Communication Issues

Communication Issues

(p.21) Chapter 2 Communication Issues
Psychosocial Issues in Palliative Care

Cathy Heaven

Peter Maguire

Oxford University Press

This chapter examines the problems health professionals involved in cancer and palliative care report in communicating with patients, families, and colleagues. It proposes a three-step guide for improving communication in a palliative care setting. These steps include looking at how good communication skills can be acquired and considering the difficulties of transferring training into clinical practice, identifying the skills necessary for effective interviewing, and understanding how communication goes wrong and investigating why this happens.

Keywords:   health professionals, communication, palliative care, patients, families, colleagues

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