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Agents of ChangeCrossing the Post-Industrial Divide$
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Charles Heckscher, Michael Maccoby, Rafael Ramirez, and Pierre-Eric Tixier

Print publication date: 2003

Print ISBN-13: 9780199261758

Published to Oxford Scholarship Online: January 2010

DOI: 10.1093/acprof:oso/9780199261758.001.0001

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Assessing the Interventions: Achievements and Limitations

Assessing the Interventions: Achievements and Limitations

Chapter:
(p.165) CHAPTER 10 Assessing the Interventions: Achievements and Limitations
Source:
Agents of Change
Author(s):

Charles Heckscher (Contributor Webpage)

Michael Maccoby

Rafael Ramirez (Contributor Webpage)

Pierre-Eric Tixier (Contributor Webpage)

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199261758.003.0010

This chapter attempts an honest overall assessment of the outcomes of these long transformative processes. It concludes that much progress was made in overcoming adversarial histories, increasing involvement, and navigating some major business discontinuities. But there are also rather clear limits beyond which the dialogic ‘full engagement’ process has not yet been able to go; it has been blocked by the legal and institutional framework of existing stakeholder relations. The full move to a knowledge-solutions economy ultimately proved too large for any of these interventions to navigate peacefully.

Keywords:   long transformative processes, adversarial histories, stakeholder relations, knowledge-solutions economy, full engagement, institutional framework

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