AT&T: Cooperation Is not Enough
AT&T: Cooperation Is not Enough
This chapter describes two decades of effort at AT&T, starting with shopfloor worker participation with labour-management supervision; and gradually extending to dealing with strategic concerns including technological change, marketing, productivity, etc. Despite success in both economic and human terms, the effort ultimately fell victim to turbulence in the telecommunications industry. The chapter describes the importance of management and union leadership.
Keywords: union leadership, labour-management supervision, employee participation
Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.
Please, subscribe or login to access full text content.
If you think you should have access to this title, please contact your librarian.
To troubleshoot, please check our FAQs , and if you can't find the answer there, please contact us .
