Jump to ContentJump to Main Navigation
Agents of ChangeCrossing the Post-Industrial Divide$
Users without a subscription are not able to see the full content.
Agents of Change: Crossing the Post-Industrial Divide

Charles Heckscher, Michael Maccoby, Rafael Ramirez, and Pierre-Eric Tixier

Print publication date: 2003

Print ISBN-13: 9780199261758

Published to Oxford Scholarship Online: January 2010

DOI: 10.1093/acprof:oso/9780199261758.001.0001

Show Summary Details
Page of

PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 11 April 2021

AT&T: Cooperation Is not Enough

AT&T: Cooperation Is not Enough

Chapter:
(p.25) CHAPTER 3 AT&T: Cooperation Is not Enough
Source:
Agents of Change
Author(s):

Charles Heckscher (Contributor Webpage)

Michael Maccoby

Rafael Ramirez (Contributor Webpage)

Pierre-Eric Tixier (Contributor Webpage)

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199261758.003.0003

This chapter describes two decades of effort at AT&T, starting with shopfloor worker participation with labour-management supervision; and gradually extending to dealing with strategic concerns including technological change, marketing, productivity, etc. Despite success in both economic and human terms, the effort ultimately fell victim to turbulence in the telecommunications industry. The chapter describes the importance of management and union leadership.

Keywords:   union leadership, labour-management supervision, employee participation

Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs , and if you can't find the answer there, please contact us .