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Agents of ChangeCrossing the Post-Industrial Divide$
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Charles Heckscher, Michael Maccoby, Rafael Ramirez, and Pierre-Eric Tixier

Print publication date: 2003

Print ISBN-13: 9780199261758

Published to Oxford Scholarship Online: January 2010

DOI: 10.1093/acprof:oso/9780199261758.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 23 April 2021

The Consultant Role: Transference and Counter- transference

The Consultant Role: Transference and Counter- transference

(p.143) CHAPTER 9 The Consultant Role: Transference and Counter- transference
Agents of Change

Charles Heckscher (Contributor Webpage)

Michael Maccoby

Rafael Ramirez (Contributor Webpage)

Pierre-Eric Tixier (Contributor Webpage)

Oxford University Press

This chapter focuses on the relation of the consultant to the client, especially typical quasi-transference dynamics in which clients project unrealistic roles onto the consultant: ‘the magic helper’, ‘the double agent’, ‘the academic in the ivory tower’, etc. Consultants must resist the urge to play into these projections by acting as an omniscient experts or, conversely, ‘going native’. They must also pay attention to values, using their own ‘outside’ values not as moral clubs, but as levers for prompting reflection.

Keywords:   consultant, projections, quasi-transference dynamics, values, reflection

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