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Organizational Knowledge in the MakingHow Firms Create, Use, and Institutionalize Knowledge$
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Gerardo Patriotta

Print publication date: 2004

Print ISBN-13: 9780199275243

Published to Oxford Scholarship Online: September 2007

DOI: 10.1093/acprof:oso/9780199275243.001.0001

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Knowing and Organizing

Knowing and Organizing

(p.15) 2 Knowing and Organizing
Organizational Knowledge in the Making

Gerardo Patriotta (Contributor Webpage)

Oxford University Press

This chapter reviews the four main perspectives on organizational knowledge: the cognitive approach, knowledge-based approach, situated approach, and ‘techno-science’ approach. The cognitive approach stresses the linkages between action and cognition, and therefore offers the insight that knowledge is mobilized in the form of representations. The knowledge-based perspective probably offers the most consistent conceptualization of knowledge, which is reflected in the attempt to build a knowledge-based theory of the firm. The situated perspective's major strength lies in its relational focus; knowledge is conceptualized in a holistic fashion stressing the linkages between action, context, and processes. The techno-science approach highlights the controversial, socially constructed nature of scientific facts and technological artefacts.

Keywords:   organizational knowledge, cognitive approach, organizational learning, knowledge-based view, situated approach, techno-science approach

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