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The Labyrinths of InformationChallenging the Wisdom of Systems$
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Claudio Ciborra

Print publication date: 2004

Print ISBN-13: 9780199275267

Published to Oxford Scholarship Online: September 2007

DOI: 10.1093/acprof:oso/9780199275267.001.0001

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(p.1) 1 Invitation
The Labyrinths of Information

Claudio Ciborra

Oxford University Press

This chapter discusses the main theme of this book, namely the redefinition of the agenda of information systems design, development, and management. It suggests that the information systems field — with its rational views of knowledge, decision making, strategy, and orderly systems development — is based on a narrow model of rational, ideal actors. Passion and improvisation; moods and bricolage; emotions and workaday chores; existence and procedures will become integral to systems design and use, casting new shadows and lights on the unfolding world of technology.

Keywords:   information and communication technology, information systems, technology management

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