This chapter discusses the main theme of this book, namely the redefinition of the agenda of information systems design, development, and management. It suggests that the information systems field — with its rational views of knowledge, decision making, strategy, and orderly systems development — is based on a narrow model of rational, ideal actors. Passion and improvisation; moods and bricolage; emotions and workaday chores; existence and procedures will become integral to systems design and use, casting new shadows and lights on the unfolding world of technology.
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