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The Labyrinths of InformationChallenging the Wisdom of Systems$
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Claudio Ciborra

Print publication date: 2004

Print ISBN-13: 9780199275267

Published to Oxford Scholarship Online: September 2007

DOI: 10.1093/acprof:oso/9780199275267.001.0001

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(p.103) 6 Xenia
The Labyrinths of Information

Claudio Ciborra

Oxford University Press

This chapter shows how — by skipping over issues like hospitality and adopting scientific discourse — systems methodologies turn themselves away from everyday human dealings with technology, and find a (shaky) refuge in general and abstract dispositions and norms. It is argued that the notion of hospitality introduces a universe of discourse closer to human existence and its basic institutions, able to grant an existential indexing to systems development activities while avoiding human factors. Thinking, acting, and behaving in terms of hospitality allow something more constructive: the re-registering of our networks of dues and commitments to a strange actant (the technology) around a strange attractor.

Keywords:   hospitality, scientific discourse, systems methodologies, systems development

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