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The Labyrinths of InformationChallenging the Wisdom of Systems$
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Claudio Ciborra

Print publication date: 2004

Print ISBN-13: 9780199275267

Published to Oxford Scholarship Online: September 2007

DOI: 10.1093/acprof:oso/9780199275267.001.0001

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Kairos (and Affectio)

Kairos (and Affectio)

(p.153) 8 Kairos (and Affectio)
The Labyrinths of Information

Claudio Ciborra

Oxford University Press

Turbulent economic times put improvisation at the centre stage of business management and organization studies. In principle, when reconstructing improvised decision making, symbolic representations of the ongoing problem can be drawn, algorithms can be identified, and problem solving programmes can be written. But, once improvisation gets analysed as quick design and simultaneous implementation of plans of action, factoring early feedback from execution, where has its magic gone? Can such an analysis offer anything new or alternative to the prevailing managerial and systems models that put at the centre of their discourse information, knowledge modelling, and planning? To overcome such an impasse, there is a need to assess the intellectual roots of situated action, of which improvisation is considered a special case, in phenomenology.

Keywords:   improvisation, panic, boredom, cognitive study

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