Information Technology and Public Policymaking
This book provides a comprehensive picture of the new world of big governments' information technology (IT) functions and their relations with the global service providers and other kinds of IT companies, focusing on seven case study countries: the United Kingdom, Australia, New Zealand, Japan, the Netherlands, the United States, and Canada. It shows how the government IT contracting market differs considerably from one country to another. It traces how the Weberian model of rational bureaucracy has increasingly developed in the modern era so that the most foundational information processing and decision capabilities of the state now rest on public officials' ability to manage complex industrial contracts and advanced ‘knowledge intensive’ professions and occupations. It also introduces the concept of ‘digital era governance’ and shows how it is increasingly displacing the aged ‘new public management’ orthodoxy of the 1990s and early 2000s.
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