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Digital Era GovernanceIT Corporations, the State, and e-Government$
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Patrick Dunleavy, Helen Margetts, Simon Bastow, and Jane Tinkler

Print publication date: 2006

Print ISBN-13: 9780199296194

Published to Oxford Scholarship Online: October 2011

DOI: 10.1093/acprof:oso/9780199296194.001.0001

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Information Technology and Public Policymaking

(p.1) Introduction
Digital Era Governance

Patrick Dunleavy

Helen Margetts

Simon Bastow

Jane Tinkler

Oxford University Press

This book provides a comprehensive picture of the new world of big governments' information technology (IT) functions and their relations with the global service providers and other kinds of IT companies, focusing on seven case study countries: the United Kingdom, Australia, New Zealand, Japan, the Netherlands, the United States, and Canada. It shows how the government IT contracting market differs considerably from one country to another. It traces how the Weberian model of rational bureaucracy has increasingly developed in the modern era so that the most foundational information processing and decision capabilities of the state now rest on public officials' ability to manage complex industrial contracts and advanced ‘knowledge intensive’ professions and occupations. It also introduces the concept of ‘digital era governance’ and shows how it is increasingly displacing the aged ‘new public management’ orthodoxy of the 1990s and early 2000s.

Keywords:   United Kingdom, Australia, New Zealand, Japan, Netherlands, United States, information technology, contracting, bureaucracy, digital era governance

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