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Digital Era GovernanceIT Corporations, the State, and e-Government$
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Patrick Dunleavy, Helen Margetts, Simon Bastow, and Jane Tinkler

Print publication date: 2006

Print ISBN-13: 9780199296194

Published to Oxford Scholarship Online: October 2011

DOI: 10.1093/acprof:oso/9780199296194.001.0001

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Acquiring and Managing Government IT

Acquiring and Managing Government IT

(p.41) 2 Acquiring and Managing Government IT
Digital Era Governance

Patrick Dunleavy

Helen Margetts

Simon Bastow

Jane Tinkler

Oxford University Press

The arrival of the Internet and the digital era required governments to raise their game technologically if they were to have any chance of encouraging citizens and enterprises to do so as well. This connection was first made in a strong way by the Singapore government and appreciated early on in Australia and Canada, and in a somewhat uncoordinated way by federal officials in the United States. The United Kingdom and the Netherlands followed close behind. Japan and New Zealand were slower to develop e-government initiatives related to the Internet. By linking themes of national competitiveness, economic modernization, and radical private sector change with how governments conducted their internal affairs, Internet and web changes transformed the context for government IT policy-making. This chapter explores the growing role of contracting, and the decreasing role of in-house design and implementation, in government systems. It also examines the impact of the Internet on the centralization of government IT policy.

Keywords:   Internet, information technology, e-government, policy-making, contracting, centralization, national competitiveness, economic modernization, private sector

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