Jump to ContentJump to Main Navigation
Digital Era GovernanceIT Corporations, the State, and e-Government$
Users without a subscription are not able to see the full content.

Patrick Dunleavy, Helen Margetts, Simon Bastow, and Jane Tinkler

Print publication date: 2006

Print ISBN-13: 9780199296194

Published to Oxford Scholarship Online: October 2011

DOI: 10.1093/acprof:oso/9780199296194.001.0001

Show Summary Details
Page of

PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2020. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 25 October 2020

Explaining Performance II: Competitive Tension and the Power of the IT Industry

Explaining Performance II: Competitive Tension and the Power of the IT Industry

(p.114) 5 Explaining Performance II: Competitive Tension and the Power of the IT Industry
Digital Era Governance

Patrick Dunleavy

Helen Margetts

Simon Bastow

Jane Tinkler

Oxford University Press

This chapter operationalizes the power of the IT industry in terms of three key, qualitatively categorized dimensions: the extent to which government IT contracting has moved away from effective competition, which we expect to worsen performance; strong market dominance by the top five firms, which we expect to reduce performance; and government's lack of in-house capabilities, in which increased dependence upon contractors is expected to worsen performance. There are sharply varied patterns of government-industry IT relations across the seven countries under study. However, using an aggregate measure of IT industry power shows a very close negative relationship with government IT performance, far stronger in its influence than the effects of government institutional factors. In other words, the greater the overall power of the IT industry in a country, the lower the performance of government IT systems.

Keywords:   information technology, performance, contracting, competition, industry power, market dominance

Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs , and if you can't find the answer there, please contact us .