Jump to ContentJump to Main Navigation
An Introduction to Clinical Governance and Patient Safety$
Users without a subscription are not able to see the full content.

Elizabeth Haxby, David Hunter, and Siân Jaggar

Print publication date: 2010

Print ISBN-13: 9780199558612

Published to Oxford Scholarship Online: January 2011

DOI: 10.1093/acprof:oso/9780199558612.001.0001

Show Summary Details
Page of

PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 12 April 2021

Processes and policies: Directorate level

Processes and policies: Directorate level

(p.179) Chapter 20 Processes and policies: Directorate level
An Introduction to Clinical Governance and Patient Safety

Catriona Ferguson

Oxford University Press

This chapter discusses clinical directorates and policy development. Clinical directorates are service delivery units led by a general manager, senior nurse manager, and a clinical director. When directorates function well, they improve quality and safety of outcome for patients. Policy can be made at national, regional, or local levels. Clinical involvement is vital for successful introduction of new processes and procedures. Good management skills and understanding the doctor/manager relationship will increase successful development of process.

Keywords:   clinical directorates, healthcare practice, healthcare policy, patient safety, clinical service delivery

Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs , and if you can't find the answer there, please contact us .