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Consultation at WorkRegulation and Practice$
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Mark Hall and John Purcell

Print publication date: 2012

Print ISBN-13: 9780199605460

Published to Oxford Scholarship Online: January 2013

DOI: 10.1093/acprof:oso/9780199605460.001.0001

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Justifications for Consultation

Justifications for Consultation

(p.23) 2 Justifications for Consultation
Consultation at Work

Mark Hall

John Purcell

Oxford University Press

The different terms used to describe the practice of consultation, for example participation, industrial democracy, involvement, are assessed. Justifications for consultation vary. There are six principal means by which consultation is said to enhance organizational efficiency: giving employees access to top management, improving the quality of decisions, contributing to the management of change, inculcating a participative management style, providing a means to deal with problems, and improving employee commitment. This is the dominant rationale in the twenty-first century. A very different view, now less often heard, sees consultation as a form of power-sharing. Consultation can also be justified as an employee right in itself as seen in efforts by the EU to promote consultation and by many commentators.

Keywords:   participation, industrial democracy, involvement, justifications, efficiency, power-sharing, right

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