Jump to ContentJump to Main Navigation
Consultation at WorkRegulation and Practice$
Users without a subscription are not able to see the full content.

Mark Hall and John Purcell

Print publication date: 2012

Print ISBN-13: 9780199605460

Published to Oxford Scholarship Online: January 2013

DOI: 10.1093/acprof:oso/9780199605460.001.0001

Show Summary Details
Page of

PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2020. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 28 October 2020

The Practice of Consultation

The Practice of Consultation

(p.114) 6 The Practice of Consultation
Consultation at Work

Mark Hall

John Purcell

Oxford University Press

What makes consultation effective? Six processes are required and these interact to build an ‘embedded’ system. The degree of involvement concerns the extent to which employees are able to exert influence on management decisions. The scope of decision concerns the topics consulted over, with business decisions, HR policies, and housekeeping matters predominant. The level of consultation concerns where consultation takes place in multi-plant companies, and the seniority of managers who take part in staff councils. The form of involvement and consultation looks at the relationship between direct involvement methods and staff councils and asks if the two methods are complementary or in competition. The organizing capacity of representatives points to the vital need for some form of organization and coordination to be achieved. A culture of cooperation and trust is a prerequisite.

Keywords:   effective, influence, level, form, organizing capacity, cooperation, trust, partnership

Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs , and if you can't find the answer there, please contact us .