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EU Consumer Law and Human Rights$
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Iris Benöhr

Print publication date: 2013

Print ISBN-13: 9780199651979

Published to Oxford Scholarship Online: April 2014

DOI: 10.1093/acprof:oso/9780199651979.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 02 March 2021

Consumers’ Access to Justice and Procedural Rights

Consumers’ Access to Justice and Procedural Rights

Chapter:
(p.175) 7 Consumers’ Access to Justice and Procedural Rights
Source:
EU Consumer Law and Human Rights
Author(s):

Iris Benöhr

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199651979.003.0007

This chapter explores the role of the right of access to justice in consumer law. It argues that, although access to justice has been recognized as a human right, consumers still face barriers to enforce their rights effectively, in particular in cases of collective interest, due to high costs, risks, and increasingly complex cross-border procedures. Against this background, this chapter explores how access to justice can be facilitated by collective actions, specific ADR procedures and new funding schemes; among these, the Canadian class action funds and contingency fees.

Keywords:   Procedural rights, consumers, access to justice, collective actions, ADR, costs

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