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EU Consumer Law and Human Rights$
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Iris Benöhr

Print publication date: 2013

Print ISBN-13: 9780199651979

Published to Oxford Scholarship Online: April 2014

DOI: 10.1093/acprof:oso/9780199651979.001.0001

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(p.211) 8 Conclusions
EU Consumer Law and Human Rights

Iris Benöhr

Oxford University Press

This chapter explores the role of the right of access to justice in consumer law. It argues that, although access to justice has been recognized as a human right, consumers still face barriers to enforce it, in particular in cases of collective interest, due to high costs, risks, and increasingly complex cross-border procedures. Against this background, this chapter explores how access to justice can be facilitated by collective actions, specific ADR procedures and new funding schemes; among these, the Canadian class action funds and contingency fees.

Keywords:   EU consumer law, policy, fundamental rights

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