Understanding and Using Health Experiences: Improving patient care
Sue Ziebland, Angela Coulter, Joseph D. Calabrese, and Louise Locock
Abstract
Narrative interviewing is an approach to eliciting people’s accounts, or stories, of their experiences. Widely used in social science research, it has gained prominence in health research since the late 1990s. Narrative interviewing contrasts with semi-structured and structured techniques which tend to focus on specific topics introduced by the researcher. The growing popularity of the approach has coincided with the rise in the promotion of patient centred care. Narrative interviewing is mostly valued as a style of interview that seeks to get close to what is most important to participants th ... More
Narrative interviewing is an approach to eliciting people’s accounts, or stories, of their experiences. Widely used in social science research, it has gained prominence in health research since the late 1990s. Narrative interviewing contrasts with semi-structured and structured techniques which tend to focus on specific topics introduced by the researcher. The growing popularity of the approach has coincided with the rise in the promotion of patient centred care. Narrative interviewing is mostly valued as a style of interview that seeks to get close to what is most important to participants through allowing them to focus on their own perspectives and priorities, using the language and terms that they prefer. The respondent may be seen as more in control than in a more structured interview, since they decide how to present their account, what they want to say and, of course, what not to say. The success of a study that uses narrative interviewing depends largely on the inter-personal and analytic skills of the researcher. Analytic approaches may examine how the participant talks about the topic as well as categorising what is said. Analysts may explore performance and presentation in a single account, or identify themes across a number of interviews. Critics of the method warn against naive readings of the data and caution that a desire to collect ‘successful’ narratives could privilege certain groups while excluding or alienating other important perspectives from research.
Keywords:
Narrative,
Interviews,
Qualitative research,
qualitative analysis,
patients experiences
Bibliographic Information
Print publication date: 2013 |
Print ISBN-13: 9780199665372 |
Published to Oxford Scholarship Online: May 2013 |
DOI:10.1093/acprof:oso/9780199665372.001.0001 |
Authors
Affiliations are at time of print publication.
Sue Ziebland, editor
Reader in Qualitative Health Research and Research Director of Health Experiences Research Group, Department of Primary Care Health Sciences, University of Oxford, UK
Angela Coulter, editor
Director of Global Initiatives Informed Medical Decisions Foundation, Boston, USA and Senior Research Scientist Department of Public Health University of Oxford, UK
Joseph D. Calabrese, editor
Lecturer in Medical Anthropology, Department of Anthropology, University College London, UK
Louise Locock, editor
Deputy Research Director, Health Experiences Research Group, Department of Primary Care Health Sciences, University of Oxford, UK
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