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A Government that Worked Better and Cost Less?Evaluating Three Decades of Reform and Change in UK Central Government$
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Christopher Hood and Ruth Dixon

Print publication date: 2015

Print ISBN-13: 9780199687022

Published to Oxford Scholarship Online: May 2015

DOI: 10.1093/acprof:oso/9780199687022.001.0001

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PRINTED FROM OXFORD SCHOLARSHIP ONLINE (oxford.universitypressscholarship.com). (c) Copyright Oxford University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in OSO for personal use. date: 07 March 2021

Not What it Said on the Tin

Not What it Said on the Tin

Assessing Three Decades of Change

(p.178) 9 Not What it Said on the Tin
A Government that Worked Better and Cost Less?

Christopher Hood

Ruth Dixon

Oxford University Press

Chapter 9 draws conclusions from this analysis of running costs and performance in UK central government over three decades. It returns to the nine possible outcomes that were laid out in Chapter 1 and shows the outcomes that most plausibly fit the analysis lie within a range between government costing about the same (but not less) and working about as well (but not better), to a darker picture of government costing substantially more and working decidedly worse. That suggests that the battle for better management in government has by no means been won, in this particular case at least, and the book concludes by exploring the implications of these findings for widely held ideas about public management, the puzzling or intriguing questions they present for further analysis, and their policy implications for a period in which pressures to make government ‘work better and cost less’ are unlikely to go away.

Keywords:   running costs, performance, outcomes, public management, government, UK

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