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Organizational Learning ContractsNew and Traditional Colleges$
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Paul S. Goodman

Print publication date: 2011

Print ISBN-13: 9780199738656

Published to Oxford Scholarship Online: May 2011

DOI: 10.1093/acprof:oso/9780199738656.001.0001

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Student Expectations for New and Traditional Colleges

Student Expectations for New and Traditional Colleges

(p.47) 4 Student Expectations for New and Traditional Colleges
Organizational Learning Contracts

Paul S. Goodman (Contributor Webpage)

Oxford University Press

This chapter explores student expectations about their institution and their institution’s expectations about them. Expectations are beliefs about what the institution will do for them as well as how, where, and when the institution will do it and, conversely, what they will do for their institution. The OLC specifically represents a set of shared expectations about learning, which is the focus of this chapter. Specific expectations about learning outcomes and learning environments are explored. Empirically, this chapter explores sources of expectations, strength of expectations, consistency of expectations, and whether expectations are met by new and traditional institutions.

Keywords:   expectations, new and traditional institutions, expectation content, expectation consistency, meeting expectations

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