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The Inquiring OrganizationHow Organizations Acquire Knowledge and Seek Information$
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Chun Wei Choo

Print publication date: 2016

Print ISBN-13: 9780199782031

Published to Oxford Scholarship Online: December 2015

DOI: 10.1093/acprof:oso/9780199782031.001.0001

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Social Epistemology and Organizational Learning

Social Epistemology and Organizational Learning

(p.65) 4 Social Epistemology and Organizational Learning
The Inquiring Organization

Chun Wei Choo

Oxford University Press

This chapter examines how testimony from other people functions as an important source of knowledge and justification. This is a significant problem both because we depend greatly on other people for information and because we now have access to a wide range of online and media sources that convey the testimony of others. The basic goal of social epistemology is to evaluate social practices in terms of their ability to bring about the generation of true beliefs. The chapter discusses six topics in social epistemology that are relevant to organizational learning: testimonial knowledge; trust and testimony; learning from experts; peer disagreement; collective agents and collective beliefs; and institutional or systems-oriented social epistemology.

Keywords:   social epistemology, organizational learning, testimonial knowledge, trust, peer disagreement, collective beliefs

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